Privacy Policy

At teenew-mall.com, we believe that protecting personal information is an important social responsibility. We are committed to managing and operating our website in a way that helps customers shop safely, securely, and with confidence.

1. Introduction

teenew-mall.com (referred to in this Privacy Policy as “we,” “us,” “our,” or the “Company”) recognizes the importance of protecting customers’ personal information.

This Privacy Policy explains how we collect, use, manage, disclose, and protect personal information when you use our website, purchase products, contact customer service, subscribe to promotional emails, or otherwise interact with our services.

By using teenew-mall.com (the “Website”), you acknowledge the practices described in this Privacy Policy.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through the Website, including when you:

• Place an order;

• Create or use an account;

• Contact us with questions or requests;

• Subscribe to newsletters or marketing emails;

• Participate in promotions, surveys, or other Website activities;

• Browse or otherwise use our Website and services.

We manage personal information collected through the Website in accordance with this Privacy Policy.

3. How We Use Personal Information

We may collect and use personal information, order details, and purchase-history information to operate and improve our services.

We use this information for purposes including:

• Providing products, services, and customer support;

• Processing orders and payments;

• Confirming order details;

• Managing order changes, delivery arrangements, returns, or cancellations;

• Responding to customer inquiries and service requests;

• Sending information about products, services, special offers, and promotions;

• Requesting feedback, reviews, opinions, or impressions regarding our products and services;

• Creating statistical or analytical information based on customer characteristics, such as age range or geographic area;

• Personalizing Website content, product recommendations, advertisements, and services;

• Carrying out other purposes that are separately communicated to you and approved with your consent;

• Complying with applicable legal obligations and preventing fraud or unauthorized activity.

We will not use personal information for purposes unrelated to the services provided through the Website unless we have notified you or obtained your consent as required by law.

4. Protection and Security of Personal Information

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, loss, destruction, alteration, misuse, or other security risks.

These measures may include:

• Restricting access to personal information;

• Managing systems and records that store customer information;

• Limiting the removal, transfer, or handling of personal information;

• Applying appropriate security safeguards to protect data;

• Monitoring and improving our information-management practices.

If an incident involving personal information occurs, such as unauthorized access or a data breach, we will take appropriate action promptly, including investigating the matter, reducing potential harm, and implementing measures intended to help prevent recurrence.

5. Storage and Outsourcing of Personal Information

We may share personal information with service providers and contractors when necessary to provide our services and fulfill the purposes described in this Privacy Policy.

These service providers may include:

• Shipping and delivery companies;

• Payment processors;

• Direct-mail or marketing service providers;

• Customer-service providers;

• Sales, collection, or billing companies in cases involving unpaid balances;

• Website hosting, analytics, and technology service providers.

When we entrust personal-information handling to a third party, we will take reasonable steps to select and supervise that provider and require appropriate information-security practices through contractual or other suitable measures.

6. Disclosure of Personal Information to Third Parties

We do not sell, rent, or disclose personal information to third parties without your consent, except as described in this Privacy Policy or where permitted or required by law.

We may disclose personal information in the following situations:

• When you have provided consent;

• When disclosure is required by applicable laws, regulations, court orders, government authorities, or public institutions;

• When disclosure is necessary to protect the rights, property, safety, or security of the Company, our customers, or others;

• When information must be shared with service providers or business partners to operate the Website, process orders, deliver products, or provide services.

When personal information is shared with a business partner or service provider, we limit the information provided to what is reasonably necessary and require the recipient to manage the information appropriately.

7. Cookies and Similar Technologies

When you visit the Website, we may use cookies and similar technologies to recognize the device you use, such as a computer, mobile phone, or tablet.

Cookies may be used for purposes including:

• Enabling Website functions;

• Improving Website performance and usability;

• Remembering customer preferences;

• Understanding how visitors use the Website;

• Measuring traffic and producing statistical data;

• Delivering relevant advertising;

• Personalizing content, product information, and services.

Cookies generally do not contain directly identifying information such as your name, address, email address, or telephone number. However, we may use cookie-related information together with customer information when necessary for the purposes described in this Privacy Policy.

We may also use third-party advertising, analytics, or service providers. These third parties may collect or use cookies and similar technologies when you visit the Website. Information collected by those parties is governed by their own privacy policies.

Managing Cookies

Most web browsers allow you to control cookie settings. Depending on your browser, you may be able to:

• Accept all cookies;

• Reject all cookies;

• Receive a notification before cookies are stored;

• Delete existing cookies.

Please note that rejecting or disabling cookies may affect certain Website features. For example, you may be unable to use services that require account authentication, saved preferences, or shopping-cart functionality.

8. Publicly Disclosed Information and Third-Party Websites

Please use caution when voluntarily posting personal information on public forums, social media platforms, review pages, or other publicly accessible areas of the internet. Information you disclose publicly may be collected and used by other people.

For example, if you post your email address publicly, you may receive unsolicited emails or other communications. You are responsible for deciding what information you choose to disclose publicly.

The Website may contain links to third-party websites, services, promotions, sweepstakes, or other activities. These third parties operate independently and may have their own privacy policies and information-handling practices.

We are not responsible for the privacy practices, content, policies, or actions of third-party websites and services. We encourage you to review the privacy policy of any third party before providing personal information.

9. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time due to changes in our business operations, new legal requirements, revisions to existing laws, or improvements to our privacy practices.

Any updated Privacy Policy will be posted on this Website. Where required or appropriate, we may also provide additional notice of significant changes.

We encourage you to review this page regularly to stay informed about how we handle personal information.