Delivery Inspection, Returns & Refunds

Inspect Your Order Upon Delivery

Please inspect your order carefully as soon as it arrives and before using the product. Check for any manufacturing defects, shipping damage, missing items, or incorrect products.

If you need to request a return or exchange, please notify us within 14 days of delivery.

Unfortunately, requests submitted after the 14-day period cannot be accepted.

Refund Processing

For approved and eligible returns, we will begin processing the refund within 24 hours after the return request has been approved.

Once the refund has been issued, we will send a confirmation email to the email address associated with your order.

Estimated Refund Time

The time it takes for refunded funds to appear in your account depends on your payment method, card issuer, and financial institution.

Please note that bank processing times may vary.

Refunds to Expired Cards

For security purposes, refunds can only be sent to the original payment method used for the purchase.

If the original card has expired, please contact the card issuer or your financial institution directly. In most cases, the card issuer can assist with transferring or recovering the refunded amount.

Why the Refund Amount May Differ

In some circumstances, the amount received may differ from the amount originally paid. Possible reasons include:

• Bank or payment-processing fees;

• Currency exchange-rate changes between the purchase date and refund date;

• Installment-payment processing charges, where applicable;

• Refund calculations based on the actual amount paid rather than the product’s listed price.

For questions about charges, currency conversion, or the final amount received, please contact your bank, card issuer, or payment provider.

Non-Refundable Charges

Please note that original shipping costs and insurance fees are non-refundable.

Nothing in this policy affects your rights under applicable consumer-protection laws.

Accepted Payment Methods

We currently accept the following payment methods:

• Credit cards;

• PayPal;

• Apple Pay.

Available payment options may vary based on the order type, order value, location, and checkout conditions. Please review the payment methods shown during checkout before completing your purchase.